A federal court just ruled that client-AI conversations aren't privileged. 79% of your clients are having them anyway. We're building the supervised, privilege-protected alternative — connected to you, writing to the case file, available 24/7.
In February 2026, a federal court ruled that documents created using consumer AI tools are not protected by attorney-client privilege. Your clients are using these tools right now — and opposing counsel can subpoena every conversation.
They're typing case facts into consumer AI tools at 11pm because you're unavailable. Every one of those conversations is now discoverable. Opposing counsel can subpoena them. The privilege waiver is retroactive.
Even the largest firms that built their own AI tools have been sanctioned for hallucinated citations in federal court filings. The guardrail problem is harder than the AI problem — and getting it wrong is a career-ending mistake.
Client communication failures are the #1 source of malpractice claims and bar complaints. Clients who can't reach you find answers elsewhere — and those answers are now creating liability for your firm, not just for them.
Our architecture addresses exactly what the court scrutinized: attorney direction, platform confidentiality, and supervision. The AI operates as your agent, within your controlled environment, under your oversight. That's the standard the court is looking for.
Client, AI, and attorney — together in a single supervised thread. We're modeling privilege from the ground up: attorney direction, attorney access, platform confidentiality. Every conversation will write to the case file and generate the record a court needs.
When a matter opens and an attorney is assigned, Privylaw will provision a secure client portal and send the link via email. The client accepts terms acknowledging AI-assisted, attorney-supervised communication.
The AI will answer routine, administrative questions using your firm's knowledge base — status updates, document checklists, appointment reminders, and procedural timelines. Every response will cite its source. The AI is designed to stay within the boundaries of what it is legally permitted to handle — anything requiring attorney judgment is automatically escalated. The attorney monitors every thread in real time and can step in at any moment.
Every message, document, and AI summary will write to your case management system. Structured data. Searchable. Timestamped. Ready for the attorney's review and ready if you need a privilege log.
Every AI tool in the market makes the attorney faster. None of them change the client experience. We're designing Privylaw from the client outward — with attorney supervision, privilege protection, and compliance at the architectural level.
We're designing the AI to operate as the attorney's agent under the Kovel doctrine — not a consumer tool your clients found on their own. Zero-knowledge encryption, per-firm keys, and structural confidentiality designed to address the privilege analysis courts are now applying.
Client, AI, and attorney in a single thread. The attorney can monitor silently, interject when needed, or override AI responses before they reach the client.
Designed to sync with the tools you already use — with planned integrations with leading case management systems on the roadmap. Conversations, documents, and AI summaries flow into the matter file.
We're building escalation triggers so the attorney handles anything substantive. The AI will know the line between legal information and legal advice — with a record of every interaction, escalation, and attorney review.
You'll be able to train the AI on your firm's policies, procedures, and templates — so clients get consistent answers aligned with how your firm operates, not generic legal info.
We're designing for immutable audit trails, privilege log generation, and structured exports — so you'll never have to scramble to reconstruct what was said.
Here's what the client experience will look like when a new matter enters your pipeline.
When your case management system creates a new matter, Privylaw will provision a secure portal and configure the AI with your practice-area templates.
A branded email will introduce the assigned attorney and provide a secure link to the client portal. The client accepts terms acknowledging supervised AI communication and privilege protections.
Client asks about timelines, document requirements, billing policies, or case status. The AI will respond from your firm's knowledge base — every answer cited, every message logged to the file.
Substantive legal questions, strategic decisions, and anything requiring professional judgment will be escalated immediately. The attorney sees full context and responds in the same thread.
Transcripts, AI summaries, document uploads, and privilege log entries will flow into your case management system. No copy-pasting. No lost context.
We're starting with the practice areas where client communication gaps cause the most harm — and where the privilege risk is highest. More areas are on the roadmap.
Your clients need constant updates. Your team needs to move cases. Privylaw will handle status inquiries, settlement process explanations, and document checklists 24/7 — so your paralegals can focus on the work that drives revenue, not the calls that consume it.
Multilingual support that will explain visa categories, track document requirements, and provide real-time case status updates. Clients feel informed without consuming billable attorney hours.
Clients navigating divorce or custody are anxious and need answers at midnight, not during office hours. The AI will handle process questions, explain timelines, and surface document requirements — with every interaction logged and privilege-protected.
Whether your firm handles real estate closings, contract disputes, or employment matters, Privylaw's knowledge base adapts to your specific practice mix with firm-configurable templates.
The Heppner court denied privilege because the AI wasn't the attorney's agent, the platform lacked confidentiality, and the attorney didn't direct its use. These are the exact problems we're solving — structurally, not as a feature.
We're designing for AES-256 at rest, TLS 1.3 in transit, and per-firm encryption keys managed through a dedicated key management system.
Firm-isolated data, per-matter access controls, and logical separation between tenants — so your client communications stay within your firm's boundary.
SOC 2 certification, HIPAA readiness, and independent security audits are on our roadmap. We're designing for these standards now, not retrofitting later.
We're building a disclaimer and guardrail framework that accounts for state-specific AI ethics guidance, required disclosures, and UPL considerations — designed to adapt as rules evolve.
We're designing for append-only, timestamped logs of every action — so you'll have a defensible record of attorney supervision and client communication from day one.
For firms that require it, self-hosted deployment is on our long-term roadmap. Your data, your network, your control.
Join the waitlist and we'll reach out personally before we open the doors. We're onboarding by practice area and will keep you updated as we build.
We're also offering a small number of founding partner spots for firms that want early access and direct input on the roadmap. If that interests you, check the box below — no commitment required.